We are self-check in model, but don’t worry our Guest Relations Team is always on hand 24/7 to help you.
Please check the specific apartment page on our website for full property amenities. Or you can check the details with our Guest Relations Team.
You can contact our guest relations team 24/7 who are always happy to help!
We have an easy self-checkout process. We’ll send you a check-out reminder just the night before your departure to confirm all details such as where to leave your keys.
We try to be as accommodating as possible with booking extensions but the more notice you give us, the more we’ll be able to help. Where possible, we’ll try to keep you in the same apartment. Otherwise, we’ll do our best to find you a similar apartment which is nearby. We’ll also move your belongings for you.
Yes, our apartments come in a variety of shapes and sizes and are perfect for both individuals and families.
Some of our apartments offer parking facilities. Our Account Management Team will be able to provide information about this at the booking stage. Where we are not able to offer parking, we may be able to provide information about parking in the local area. Get in touch for any enquiries.
All our apartments include towels and bedding, and you can use the washing machine and detergent in the room during your stay here. We also provide extra housekeeping service, which is chargeable.
When you stay with us, you get much more than just an apartment. You get a friendly, supportive team who are available 24/7 to make sure your stay is going smoothly. Our approach to service and willingness to go above and beyond is what sets us apart from other providers.
Our apartments have lots of advantages over alternatives like hotel rooms. They’re bigger, they offer better value for longer stays and they feel more like home. You can cook your own food, do your own laundry and live like you would at home, helping you to settle in and feel comfortable in a new city. Most of our apartments are also in residential areas, giving them a natural, everyday feel.